Counter appraisal and finalisation: timeframes for the processes

Once the NC (new car) delivery date has been confirmed by the manifacturer supply chain this data will be entered into the guaranteed trade-in price file in CarCheck.

Up to 15 days before the NC delivery date the guaranteed trade-in price file can be viewed in the Waiting for counter appraisal tab in the Trade-in price dashboard and the counter appraisal may already be performed.

The counter appraisal must be performed before midnight on the NC delivery date.

The finalisation of the counter appraisal must be completed before midnight of the 15th day after the NC delivery date.

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