File not found/not available in the list...

The display of the appraisal and pricing files are only shown within the relevant tabs of the dashboard for a limited period if the status remains unchanged. However they can be found again by entering the ViN, File number or NRM Record-ID into the search function.

Select the search at the bottom of your Trade-in price dashboard...

..then enter the relevant data to enable a search in one of the following fields...

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• “File” Number - what is it & where/how to find it?

  The "File" number, is generated when an appraisal begins in CarCheck. This "File" number serves as the main reference and search ctiteria for an appraisal and trade-in guarantee file up until the point is it connected with a confirmed new car order. ...

• The vehicle model and/or version is not available in the drop-down list. Can I select a similar alternative to continue the process?

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• How do I find an appraisal file in Carcheck?

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• File rejected due to incorrect Photos / data. How can I progress?

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• Buttons or images are missing in the Carcheck file

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