Why do I need to take a photo of the VIN plate?

This is the only confirmation we accept that the vehicle in the pictures matches the information in the vehicle documents. We realise the ViN plate on certain vehicles may be difficult to find but unfortunately we cannot provide a guaranteed trade-in price without a picture of it.

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• Photo of the instrument panel

  Please note: For this photo it is necessary to upload a photo of the instrument panel/odometer with the engine running. We can therefore expect that the indicator lights are not displayed and that the current mileage, which is also entered in ...

• How do I find an appraisal file in Carcheck?

  To find an appraisal file in Carcheck log into the system and click on the search function button at the bottom of the Trade-In Price Dashboard (main screen)... ..then enter your search criteria into the fields below... NB: you will normally only ...

• How long is the guaranteed price valid for?

  A guaranteed trade-in price is valid for up to 40 days after the end of the calandar month in which it was generated. In practice it works like this: A completed appraisal (containing the guaranteed trade-in price), which is not yet linked to a new ...

• Can I use the application in "offline" mode?

  Yes, you don’t need a constant connection to make the appraisal, however you do need a connection to start and finish the appraisal.

• Record an appraisal via Carcheck

  Please log in to autobizOffice with your access data: After logging in, you will arrive at the Trade-in price dashboard. This contains several tabs with information on appraisals and trade-in price guarantees already saved in the CarCheck software... ...